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Dispatch planning
Organise delivery jobs into dispatch waves and assign responsibility for each movement.
- Delivery queue and priority
- Destination, delivery window and load notes
- Shipment readiness checks
Industry solution · Delivery & transport
Move every delivery with greater coordination.
Plan dispatches, coordinate drivers and vehicles, track delivery progress and record outcomes with a structured transport workflow. LaraOffice can help connect logistics activity with inventory, sales and finance records.
✓ Dispatch visibility✓ Driver coordination✓ Delivery confirmation
Delivery operations
Illustrative dashboard · Sample values
Today's trips36Sample data
In transit14Sample data
Exceptions03Sample data
Dispatch activityView all →
TR-00318 · Route NorthVehicle VH-08 · 12 stops
In transitTR-00317 · Route CentralDriver assigned · 8 stops
LoadingDL-01082 · Delivery orderProof of delivery pending
ReviewIllustrative interface only. Counts and statuses are sample data, not live system information.
Delivery & transport workflows
Coordinate the journey from dispatch to delivery
Connect shipment readiness, vehicle assignment, driver instructions, delivery confirmation and cost records in a consistent workflow.
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Vehicle & driver assignment
Match work with available vehicles and authorised drivers according to operating rules.
- Vehicle and driver records
- Capacity and assignment checks
- Licence, inspection and availability references
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Routes & trip execution
Group stops and record trip progress; route optimisation or live tracking requires suitable tools or integration.
- Trip and stop sequence
- Planned versus actual milestones
- Delay and delivery exception capture
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Proof of delivery
Capture delivery outcomes so sales and customer service teams can follow up with better context.
- Delivered, partial or failed status
- Recipient, timestamp and notes
- Photo or signature capture where supported
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Transport cost visibility
Collect operating costs and compare them with delivery activity where data is available.
- Fuel, toll, trip and subcontractor costs
- Cost per trip, stop or delivery
- Variance and expense review
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Fleet readiness
Coordinate vehicle availability and maintenance responsibilities to help reduce avoidable disruption.
- Service and inspection schedules
- Breakdown and downtime records
- Maintenance coordination where configured
Dispatch-to-delivery process
Make every hand-off visible
A clear delivery process helps teams identify which shipments are ready, who is responsible and what needs attention when a delivery does not go to plan.
01
Confirm shipment readinessCheck order status, picked quantities, documents and delivery requirements.
02
Plan and assign the tripGroup stops and assign an appropriate vehicle, driver and dispatch window.
03
Load and departConfirm loaded items, dispatch time and handover responsibility.
04
Record delivery outcomesCapture proof, partial deliveries, failed attempts, damages or customer exceptions.
05
Reconcile and close the tripReview returned goods, delivery documents, expenses and order or invoice status.
Illustrative delivery lifecycle
Example process across warehouse, transport and finance.
1
Order ready for dispatchConfirm picked goods and delivery instructions
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2
Trip, driver and vehicle assignedCheck availability, capacity and required documents
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3
Delivery attempted and confirmedRecord delivered quantities and exceptions
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4
Trip closed and records reconciledUpdate order status, returns, expenses and proof records
Control point Do not mark a shipment as fully delivered until quantities and outcomes are confirmed. Route partial deliveries, failed attempts and returns through explicit exception handling.
Connected operations
Link transport with the rest of the business
Delivery information is most useful when it is consistent with warehouse, sales, customer and finance records.
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Warehouse & inventory
Confirm dispatch quantities and record undelivered or returned goods with the correct stock movements.
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Sales & customer service
Make delivery status and exceptions available to authorised teams handling customer enquiries.
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Finance & expenses
Connect trip costs, delivery charges and approved expenses to finance processes where configured.
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Maintenance
Use vehicle condition and service records to support availability planning and maintenance follow-up.
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Performance reporting
Review on-time delivery, failed attempts, vehicle utilisation and cost measures using available data.
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Safety & accountability
Define responsibilities for vehicle assignment, driver authorisation, delivery evidence and exception approval.
Transport performance
Track the measures that affect service
Use consistent definitions and reliable source data before comparing teams, routes or periods.
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On-time deliveryCompare planned and actual delivery times against agreed service windows.
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First-attempt successTrack deliveries completed without repeat visits and classify failure reasons.
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Vehicle utilisationReview assigned capacity, trip frequency and productive vehicle time where captured.
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Cost per deliveryAnalyse recorded trip costs against completed stops or delivered orders.
Frequently asked questions
Delivery & transport FAQs
Questions to resolve when designing your transport workflow.
Can LaraOffice optimise routes automatically?
Route optimisation and live navigation generally require a suitable mapping or transport integration. Confirm the required provider, data exchange and licensing before treating this as an available feature.
Can customers track deliveries in real time?
Real-time tracking depends on GPS or driver-app data and an implemented integration. A basic trip status workflow does not automatically provide live location tracking.
Can proof of delivery be captured?
Delivery confirmation can be designed to record outcomes, recipient details, timestamps and notes. Photo, signature or mobile capture depends on the deployed interface and configuration.
Can the system manage vehicles and maintenance?
Vehicle records and maintenance scheduling depend on the fleet functionality in scope. Confirm service intervals, inspections, downtime, fuel records and reminder requirements during implementation.
How are failed or partial deliveries handled?
Record delivered quantities and the reason for the exception, then define whether the remaining goods return to stock, require a new trip, or need a customer or finance adjustment.
Are all features available out of the box?
No. This page describes target workflows and potential capabilities. Actual functions, integrations and automation depend on the LaraOffice edition, configuration and implementation scope.
Bring more structure to your delivery operations.
Discuss your dispatch model, vehicle fleet, delivery evidence, trip costs and integration needs with the LaraOffice team.
